Effective communication is a necessary skill that applies to all aspects of a court security officer's responsibilities within the court. From providing guidance to the public, to assessing and deescalating situations, the role of the court security officer is critical to the core functions and safety of the courthouse. In this course, faculty will help officers enhance their verbal and report writing abilities and their ability to remain composed, professional, and effective in the midst of stress.

(Tuition free)

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